Training & Mentoring
The same frameworks that helped me comeback after caner and build a methodology used by 3,500+ businesses can transform how your team thinks about customer success. My training isn’t just about marketing theory – it’s about building systems that work under pressure.

Whole Team
Bryony is particularly skilled at bringing marketing, sales, and service teams together to understand their roles in enabling seamless and successful customer journeys.

Small Team
Do you have a small marketing team trying to be all things to all people? Perhaps you have doers more than thinkers. Bryony can work to make your marketing team more rounded and strategic.

Individual Mentoring
Bryony works one-to-one with MDs and senior sales and marketing leaders to step up their strategic thinking and introduce the Watertight methodology to their organisation.
Topics Covered
Bryony focuses on key strategic thinking tools for leaders in marketing, sales and customer service. She run half or full day sessions for teams of all sizes.
What is marketing?
A strategic overview of what marketing is and its purpose in an organisation.
Strategic Foundations
Master the board’s one page plan for marketing that truly supports the business vision.
Customer Journeys
Create seamless and successful customer journeys from initial awareness to profitable long term loyalty.
Marketing Messaging
Creating an effective messaging matrix that supports people all the way through their decision to work with you.
Marketing Tools
Selecting effective marketing and sales tools to support people through their whole customer journey.
Influencing Influencers
Identifying and reaching key third parties who affect a customer’s decision to work with you.
Customer Success
Three key ways to secure and maintain loyal customer relationships.
Sales Tools
Selecting effective tools that support salespeople in converting interest into orders.
Generating Awareness
Seven key techniques for getting your organisation noticed by the right kind of potential customers.
Marketing Measurement
The key pillars of strategic marketing measurement, linked to the business plan.
Marketing Budgets
How to set and manage a marketing budget that truly means business.
Content Planning
Creating compelling content that attracts, converts and keeps customers interested.
Create your own programme
Work with Bryony to create a tailored sequence of training events to meet the needs of your organisation.
Talk to Bryony
Contact Bryony to discuss your training needs.