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Truly effective marketing sets you and your business free

Truly effective marketing sets you and your business free

by Bryony Thomas | About the book, Flow Foundations

I’ve written a lot about the parallels between marketing and fitness. The thing is, when I wrote those posts, I wasn’t actually doing any exercise! I see the irony. Many of the business owners I so often encounter know they could do with stepping up their...
Are you picking a fight with your buyers

Are you picking a fight with your buyers

by Bryony Thomas | About the book, Commercial Karma

Traditional marketing language is so combative. It’s actually the opposite to the mindset you actually need to make marketing pay for your small business. Think about it… you plan a campaign, you target an audience, you capture their data. No customer wants to...
3 tips for customer retention marketing that any small business can achieve

3 tips for customer retention marketing that any small business can achieve

by Bryony Thomas | About the book, Leak #1: Forgotten customers, Leak #2: Poor On-boarding, Touchpoint Leaks

< Back to the Blog Welcoming your new customers on board is a critical factor in the overall success of your marketing, and indeed of your business sustainability. Customer retention is often as important a marketing task as customer acquisition. As the old saying...
Back Bristol authors for international Small Business Book Awards

Back Bristol authors for international Small Business Book Awards

by Bryony Thomas | About the book

There are less than 48 hours to vote in the Small Business Book Awards, in which two books written in Bristol are currently leading the public vote. Listen to this 10-minute interview with Joe Lemer from BBC Radio Bristol this weekend to find out more: And, if you...
Marketing is like fitness (Part 4)

Marketing is like fitness (Part 4)

by Bryony Thomas | About the book, Other stuff

I’ve loved expanding on the list of 10 ways that marketing is like fitness, which I originally put together for the final chapter in Watertight Marketing. Today, I reach the final item on my list. And, it’s by far my favourite. 10. Your business will look great, feel...
Marketing is like fitness (Part 4)

Marketing is like fitness (part 3)

by Bryony Thomas | About the book, Affordable marketing plan

With Christmas falling on a Wednesday this year, I’m guessing that today (Monday 6th January) is the first day back at work for many. Yes, a few (crazy) people (like me) were at desks last week. But, today is definitely the end of the festive period by almost...
Marketing is like fitness (Part 4)

Marketing is like fitness (part 2)

by Bryony Thomas | About the book, Affordable marketing plan, Touchpoint Leaks

Yesterday, I shared the first three in my list of 10 ways that marketing is like getting fit. I thought it was apt for January, when you’re no doubt looking at your business bottom line, and your waistline, to see if you can make some improvements. Perhaps...
Marketing is like fitness (Part 4)

10 ways that getting your marketing right is like getting fit (part 1)

by Bryony Thomas | About the book, Affordable marketing plan

Welcome to 2014. A shiny new working year. January is often a time when business owners approach their marketing activity with renewed enthusiasm, promising that this is the year they’ll really crack it. If you’ve made marketing a New Year’s...
9 things a professional marketer will get from reading Watertight Marketing

9 things a professional marketer will get from reading Watertight Marketing

by Bryony Thomas | About the book, Marketing Consultants

Ok, so forgive me, this post will read a bit like a sales pitch. But, I’ve been asked this question a lot lately – so I thought I’d pen a reasonably complete answer. If you don’t work in marketing. And/or, you’re not interested in what...
Accept it. Embrace it. Marketing is messy!

Accept it. Embrace it. Marketing is messy!

by Bryony Thomas | About the book, Flow Foundations, Touchpoint Leaks

I love a good diagram. They’re great for simplifying ideas. But, it is worth remembering that the world doesn’t really look like that. Especially in marketing. In my recent post, Sales funnels don’t exist, I made the point that even the best...
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