Posts on the Touchpoint Leaks

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Business blogs – the good, the great and the gratuitous

Business blogs – the good, the great and the gratuitous

All this week, I’ll be blogging about blogging – sharing tips, hints and musings on how to make a blog the hub of your new business operation. A business blog is one of the simplest ways of overcoming Leak #7 (Information Overload) of the Thirteen Touchpoint Leaks. It acts as...

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Six internal business benefits of blogging

Six internal business benefits of blogging

All this week, I'll be blogging about blogging - sharing tips, hints and musings on how to make a blog the hub of your new business operation. A business blog is one of the simplest ways of overcoming Leak #7 (Information Overload) of the Thirteen Touchpoint Leaks. It acts as...

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What are the Thirteen Touchpoint Leaks?

What are the Thirteen Touchpoint Leaks?

This post is also available over on our PodBlog I'm yet to encounter a small business that isn't leaking profit in the way they approach their marketing. If you're not supporting every step in a person's buying decision, you are necessarily losing business. Here's a rundown of the Thirteen...

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Hard-sell only works once

Hard-sell only works once

< Back to the Blog This post was written in 2012 and approved at the time of writing.  KashFlow (www.kashflow.com), providers of online accounting software for small businesses, exhibited at business events in their early days. I interviewed them to appear as an example business in the...

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Understanding the Awareness Equation

Understanding the Awareness Equation

I’m often found telling businesses that they’ll never find a marketing silver bullet, or a magic formula to sales success. But, there’s one exception, and that’s The Awareness Equation. Applying it to your marketing is extremely powerful. It is the secret to getting your business...

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