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A Dose of Watertight Wisdom
We have a back catalogue of over a decade of posts, almost all of which are still relevant and useful today.
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Growth: Do you want lifetime value, margin or volume?
So, you want marketing to grow your business? The first think we’d need to do is work out what kind of growth you want. Do you want to increase customer lifetime value, margin, or the volume of customers. Different marketing will achieve different types of growth, and there’s a specific sequence that can compound the benefit.
Why your direct competitors are often the least important
If I say ‘competitors’ to you, I’m willing to bet that you think of people that offer similar things to you. So, Burger King would be a competitor to McDonalds, and Pepsi a competitor to Coke… right? Absolutely, these are direct competitors. If you want a take away burger, these will come to mind. But, what if you just want a take away, there are many more competitors there. And, what about cooking yourself? Or skipping dinner altogether?
The life of a lonely marketer
When your ‘marketing team’ consists of one person, there are some unique challenges for them to face. Many solo marketers find themselves struggling to be effective and productive in their role, precisely because they’re on their own. This post looks at ten key challenges, and what to do about them.
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The latest posts…
Marketing and sales playing nicely together
Getting marketing, sales (and service) to work together effectively is key to ensuring that customers have a consistent experience in their path to buying from you. To achieve this a business needs what we call ‘journey brain’ – that is, the ability to see and support someone through their whole journey from initial awareness to loyalty and advocacy. One of the questions that comes up (time and time again) related to this is… what’s sales and what’s marketing, and how do we get them to work together? So, let’s explore that…
What makes marketing work?
What most people see of marketing is what goes out into the world. By definition, the visible marketing is what businesses are putting out the get noticed and get people interested. This is Taps in the Watertight Marketing core metaphor (See Chapter 2 & 8). The thing is, if you’re not a marketer, it can be easy to assume that what you see is all there is. If you only actually do the stuff that’s visible, it won’t work! There are underpinning foundation activities under the radar that are essential to seeing a return.
Growth: Do you want lifetime value, margin or volume?
So, you want marketing to grow your business? The first think we’d need to do is work out what kind of growth you want. Do you want to increase customer lifetime value, margin, or the volume of customers. Different marketing will achieve different types of growth, and there’s a specific sequence that can compound the benefit.
#WatertightWednesday Write-ups
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Find all of the write-ups here
Building a Marketing Team
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Listen to all the podcasts from the Watertight Wednesday roundtables here
Posts by Framework
Flow Foundations
Good marketing is like a fitness regime
Let me sow this seed ahead of Christmas so that it might take root into your consciousness and pop out in January as a promise to get truly marketing fit in 2013... I don’t imagine that anyone reading this blog hasn’t at some point thought about, started,...
Are you stuck on the yo-yo marketing diet?
< Back to the Blog Small and medium sized businesses are at particular risk of yo-yo results. In this post, we explore three key reasons for this, and the negative effects this can have. ~ Bryony Thomas, Author | Watertight Marketing49 -minute roundtable discussion...
Unpicking the onslaught of marketing advice
How much marketing advice do you think the owner or marketing director of a small business is exposed to? Honestly, I don’t know. But, I do know that it’s often more than they can possibly hope to digest and put into action. When I talk to MDs of ambitious...
Touchpoint Leaks™
How to turn 2% effort into 127% improvement
There's a thing that happens with business books. We don't always do anything as a result of reading them. We nod. We smile. We think 'ah, yes!'. But, when we get back to our desks, we often do nothing about it. Even if we loved the book. Hey,...
How to incorporate a Gateway Product to win more business
Getting from general awareness to a new paying customer is a stepped journey in most business settings. Indeed, for many it’s a delicate dance akin to an intricate Quickstep. One of the most important stepping stones is the one that sees a...
Get luckier… do more marketing
Have you ever noticed how when you ask people how they landed a big client, they’ll often say it was just luck that they were in the right place, at the right time. Ok, so sometimes luck plays a part… but you can be a whole lot luckier if you know where...
Logic Sandwich
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The Time Triangle
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Influencer Icecream
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Profit Purpose Matrix
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Posts by Touchpoint Leak™
The Touchpoint Leaks™ framework is introduced in Chapter 2 of the Watertight Marketing book. You can use this to create a Touchpoint Leak™ Traffic Light Report to find your focus Leak. Then please use Part Three of the book, and these posts to #tweakyourleaks
"Watertight has made a massive difference to me and our business... I’m a sales person but knew we needed the support of marketing to further our growth. We’ve achieved 500% growth in 4 years; I attribute a lot of that success to working with Watertight."
Leak 1: Forgotten Customers
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Leak 2: Poor On-Boarding
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Leak 3: No Emotional Connection
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Leak 4: No Gateway
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Leak 5: No Critical Approval
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Leak 6: No Proof
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Leak 7: Information Overload
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Leak 8: How (format)
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Leak 9: Where (channel)
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Leak 10: When (timing)
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Leak 11: Who (Influencers)
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Leak 12: What
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Leak 13: No Emotional Impact
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