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A Dose of Watertight Wisdom

We have a back catalogue of over a decade of posts, almost all of which are still relevant and useful today.

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Finding, employing and keeping the right people

Marketers are sometimes, but not always, involved in employer marketing – that is, finding, employing and keeping brilliant people. We’ve worked with clients who have successfully applied Watertight Thinking and used our tools to help them build a robust marketing plan to recruit the right people. Although it’s the HR team that’s lead, what the marketing team can bring to support them has been game-changing.

Developing a ‘journey brain’

Marketers are familiar with the customer journey. It’s the starting point for our thinking, strategies and plans. But what are the other ‘journeys’ in the business – employees, other stakeholders, growth? How can marketing contribute to and enhance these?

Flow Foundation 1

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Flow Foundation 1

Key Concepts

By Framework

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Flow Foundation 1

Touchpoint Leaks

By Leak

Find posts that relate to each of the Leaks

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The latest posts…

Finding, employing and keeping the right people

Finding, employing and keeping the right people

Marketers are sometimes, but not always, involved in employer marketing – that is, finding, employing and keeping brilliant people. We’ve worked with clients who have successfully applied Watertight Thinking and used our tools to help them build a robust marketing plan to recruit the right people. Although it’s the HR team that’s lead, what the marketing team can bring to support them has been game-changing.

read more
Developing a ‘journey brain’

Developing a ‘journey brain’

Marketers are familiar with the customer journey. It’s the starting point for our thinking, strategies and plans. But what are the other ‘journeys’ in the business – employees, other stakeholders, growth? How can marketing contribute to and enhance these?

read more
How to develop a journey brain

How to develop a journey brain

Marketers are familiar with the customer journey. It’s the starting point for our thinking, strategies and plans. But what of the other ‘journeys’ in the business – employees, other stakeholders, growth? How can marketing contribute to and support these? In this blog, we look at how to map these journeys out and – importantly – how to ensure that all your people play their part.

read more

#WatertightWednesday Write-ups

Shining a light on your vision, values and milestones

< Back to the Blog “Agreeing vision, values, goals and milestones is a shared responsibility across the leadership team. Marketing’s role is to turn these into something that engages and inspires employees, suppliers, clients and prospects alike. To do that, you...

Creating an organisational marketing capability

< Back to the Blog Effective marketing is as much a matter of organisational context as it is individual competence. For marketing to work, two key ingredients are: good marketers and a well-organised, productive marketing team. However, for the whole business to...

What to insource and what to outsource

< Back to the Blog As any in-house marketer will tell you, there will come a time when you might need to use external specialists. There are all sorts of factors involved in deciding what to keep in-house and what might need outsourcing. It might be that you don’t...

Find all of the write-ups here

Building a Marketing Team

What to insource and what to outsource

< Back to the Blog As any in-house marketer will tell you, there will come a time when you might need to use external specialists. There are all sorts of factors involved in deciding what to keep in-house and what might need outsourcing. It might be that you don’t...

The important role of critics and champions in your business

< Back to the Blog My daughter and I have been singing the Strictly Come Dancing theme tune to each other with excitement all week. We've watched it together since she was born and we're looking forward to this year's launch show tonight. Chatting about the judges,...

Using Metrics to get Buy-in From Your Colleagues

< Back to the Blog For any marketing role I’ve been in and with any marketer I talk to, metrics and measuring marketing success is a key issue. We’re often asked about the number of leads we’re going to generate or how many people we’ll get to an event. These are...

Listen to all the podcasts from the Watertight Wednesday roundtables here

Posts by Framework

Flow Foundations

Do you have a compelling narrative for your numbers?

< Back to the Blog This post is also available over on our PodBlogWhen I ask the leadership team of a growing business about their vision for the next 3-5 years, I will almost always be given a revenue number they want to reach. For me, this is like talking to...

Creating an organisational marketing capability

< Back to the Blog Effective marketing is as much a matter of organisational context as it is individual competence. For marketing to work, two key ingredients are: good marketers and a well-organised, productive marketing team. However, for the whole business to...

What to insource and what to outsource

< Back to the Blog As any in-house marketer will tell you, there will come a time when you might need to use external specialists. There are all sorts of factors involved in deciding what to keep in-house and what might need outsourcing. It might be that you don’t...

Touchpoint Leaks™ 

Can your potential buyers picture your products?

One to the key tasks of your marketing is to help your customers to get a sense of what it would be like to work with you, or own your products, before they become a customer. In the Watertight Marketing methodology, we talk about this specifically as part of the...

Logic Sandwich

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The Time Triangle

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Influencer Icecream

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Profit Purpose Matrix

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Posts by Touchpoint Leak™ 

The Touchpoint Leaks™  framework is introduced in Chapter 2 of the Watertight Marketing book. You can use this to create a Touchpoint Leak™  Traffic Light Report to find your focus Leak. Then please use Part Three of the book, and these posts to #tweakyourleaks

"Watertight has made a massive difference to me and our business... I’m a sales person but knew we needed the support of marketing to further our growth. We’ve achieved 500% growth in 4 years; I attribute a lot of that success to working with Watertight."

Kevin Mashford

Sales Director, Paramount

Leak 1: Forgotten Customers

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Leak 2: Poor On-Boarding

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Leak 3: No Emotional Connection

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Leak 4: No Gateway

Six internal business benefits of blogging

All this week, I'll be blogging about blogging - sharing tips, hints and musings on how to make a blog the hub of your new business operation. A business blog is one of the simplest ways of overcoming Leak #7 (Information Overload) of the Thirteen...

Hard-sell only works once

< Back to the Blog This post was written in 2012 and approved at the time of writing.  KashFlow (www.kashflow.com), providers of online accounting software for small businesses, exhibited at business events in their early days. I interviewed them to appear as an...

Leak 5: No Critical Approval

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Leak 6: No Proof

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Leak 7: Information Overload

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Leak 8: How (format)

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Leak 9: Where (channel)

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Leak 10: When (timing)

Hard-sell only works once

< Back to the Blog This post was written in 2012 and approved at the time of writing.  KashFlow (www.kashflow.com), providers of online accounting software for small businesses, exhibited at business events in their early days. I interviewed them to appear as an...

Understanding the Awareness Equation

I’m often found telling businesses that they’ll never find a marketing silver bullet, or a magic formula to sales success. But, there’s one exception, and that’s The Awareness Equation. Applying it to your marketing is extremely powerful. It is the secret...

Leak 11: Who (Influencers)

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Leak 12: What

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Leak 13: No Emotional Impact

Six internal business benefits of blogging

All this week, I'll be blogging about blogging - sharing tips, hints and musings on how to make a blog the hub of your new business operation. A business blog is one of the simplest ways of overcoming Leak #7 (Information Overload) of the Thirteen...

Hard-sell only works once

< Back to the Blog This post was written in 2012 and approved at the time of writing.  KashFlow (www.kashflow.com), providers of online accounting software for small businesses, exhibited at business events in their early days. I interviewed them to appear as an...

Understanding the Awareness Equation

I’m often found telling businesses that they’ll never find a marketing silver bullet, or a magic formula to sales success. But, there’s one exception, and that’s The Awareness Equation. Applying it to your marketing is extremely powerful. It is the secret...